Hi, Outlook keeps prompting for password could be caused by several reasons:. Outlook is configured to prompt you for credentials. Incorrect password cached in credential storage. Required Authentication Settings for outgoing server and incoming server.
Outlook Anywhere is not configured to use NTLM Authentication. Corrupt Outlook profile.
Slow or unstable network connection. Antivirus programs. Shared calendars We have a forum article discussed this issue in detail, please follow the instructions in the article to troubleshoot the issue: Hope this helps.
Regards, Steve Fan TechNet Community Support Please mark the reply as an answer if you find it is helpful. If you have feedback for TechNet Support, contact. Hello, You should try the given below steps to fix the occurred issue:.
I found a solution that resolved Outlook from requesting you re-enter the password for the email accounts following a period when the computer is asleep. With Outlook open, use Finder to select the Applications folder, then the MSOffice folder, then holding the Control key down select the Outlook 'O' icon, and select 'Get Info' from the list. The majority of my Exchange users are all on Windows 7 and have no issues (at least using Outlook.) but a subset of the executives are ardent Mac users running Outlook 2011 for OS X. One of these clients is prompted every 5-10 minutes for credentials. Ticking the checkbox to remember credentials does not fix the situation. Mac version is 10.7.2.
Close “Microsoft Outlook” Click on “Start” button type 'Credential” in the search box you will then see ‘Credential Manager’ Click on “Credential Manager”. Under “Generic Credentials”, you will most likely see an entry that has Outlook in the name. In fact, you can delete all the entries in Generic Credentials if you like. Close Credential Manager Window and start “Microsoft Outlook”. If it asks for a password, enter the password and check for it to remember the password.
A new entry will be created in the credential vault with your latest login and password. Problem solved.
When I was searching about your issue on the Web, I found an informative article on. Thanks & Regards Clark Kent I did what you said to do and today I went to open outlook and it did the same thing again and said need password And so I tried the credentials thing in the control panel and it would not work Still asking me for a password Any other recommendations? Hi, Outlook keeps prompting for password could be caused by several reasons:. Outlook is configured to prompt you for credentials. Incorrect password cached in credential storage.
Required Authentication Settings for outgoing server and incoming server. Outlook Anywhere is not configured to use NTLM Authentication. Corrupt Outlook profile. Slow or unstable network connection. Antivirus programs.
Shared calendars We have a forum article discussed this issue in detail, please follow the instructions in the article to troubleshoot the issue: Hope this helps. Regards, Steve Fan TechNet Community Support Please mark the reply as an answer if you find it is helpful. If you have feedback for TechNet Support, contact. I'm having the same issue as well.
Strangely enough, 4/5 users that I have migrated to 2016 have worked flawlessly. Unfortunately, just the one user is now having the repetitive password prompt. When opening Outlook, the status at the bottom will say 'Connected to Exchange', but then a few seconds later the password prompt appears. The user's mailbox is migrated fully into 365 and the user account is also fully in sync with AzureAD/Local AD. The Outlook profile has been removed/recreated several times now and the credential manager has all the stored accounts removed.
Still drawing a blank. Here's one thing to check that hasn't been mentioned but I ran into. Outlook 2016 was requiring a password whenever I rebooted, and I discovered that the Generic Credential being created in Credential Manager had a Persistence setting of 'Session' meaning it only lasted as long as I was logged on. I never found out why the credential was being created that way but I was able to fix it by taking a screenshot of it, deleting the credential and manually creating a new one, which then had a Persistence of 'Enterprise'.
I've experienced the same thing in my office. The first question I'd like to ask is, do you have Skype for Business set to automatically start when you boot your computer?
I've had two users have this credential prompt issue, the moment I closed out their Skype program, had them re-enter their credentials, they were no longer prompted. I had them restart their Skype program and it continued to work properly. I found this thread looking to see if others were having the same issue. This just started in the last 3 weeks. After updating to the latest Outlook 2016 version (16.0.6568.2036), which solved the awefull POP3-Bug, it introduced a new bug. We had a comma and an umlaut in a POP3 password.
After the update Outlook was not able to download the emails anymore. It stated that the username or password were invalid. I was still able to login in with that password using the mail web page of my provider.
Only after the comma and the umlaut have been removed Outlook was able to connnect. It worked fine before the update. These are two major bugs in a row.
I miss the times when updates were delivered on floppys. This was so much more expensive for the software vender and therefore the updates were better tested. Now the work and cost are only with the enduser.
Recently my Mac Mail has been continuously asking for my hotmail account password. When I enter it I get a message that it can not verify the user and password. The pop3 account has been changed to popmail.outlook.com on the Mac. Was working until about 2 weeks ago.
I have not been able to set it up as other, IMAP or Outlook Exchange. If you try to use 'Other eMail', it still can not verify the password. It still works on the iphone 4, so I know the password is fine. I can access it in browser so account is fine too.
I Removed VPN and firewall but no luck. I deleted all old keychain passwords for 'hotmail' and 'live', just in case. I don't want to lose all my old emails as they are in multiple work folders with other emails from other servers.
Can not risk deleting and re-adding this account. I have years of important emails. I realise I could use time machine to recover messages but that is tedious and slow. Anyone got Hotmail working under the latest Max OS X (el Cap) Mac Mail? What settings are you using please? Hi Jason, I tried all those things as explained in my original posting.
I.e The password is fine, the password has been changed just in case (and new one is fine too) and the account is active. All other devices (and I have many that use this account) have and are using the same password.
I have tried changing the servers POP and SMPT to the latest ones used in the OUTLOOK website recommendations (the ones I see when I access this hotmail email account through a browser). I have tried to set this account up as IMAP and as an exchange service (all of which I have used on other occasions effectively but now they all fail). Something has changed on either the Mac side or the Hotmail Server side which has broken this long term connectivity - It is a tech/support issue not a user issue. I started this account in the late 1990s when I first started working in IT. This is why I don't want to lose the emails (25 years worth). The underlying problem here is that email addresses are not permanent - I originally created a Hotmail account to have an email address that would move with me regardless of which internet supplier I was with (i.e.
You lose their email addresses when you move to another supplier), but now MS wants to force me to close this email address and move to Outlook, but they have not provided a migration path for moving all my old emails to the new address or a mail redirection for those who still use the old account email. I am stuck on a legacy system. This is why I need this fixed. Hi Chroot, These are the settings I have finally got working.
Incoming Mail Server Account Type: POP Username: Server hostname: pop-mail.outlook.com Server port: 995 Authentication: Password SSL/TLS: Yes Outgoing Mail Server Username: Server hostname: smtp-mail.outlook.com Server port: 587 Authentication: Password SSL/TLS: Yes I had tried them before but it was not until I had logged into my Hotmail Account in a browser and set a new password that these settings finally started working. Hope this helps others that are having the same issue. Thanks to all that replied 🙂. I had seen similar behavior on some ancient hotmail and outlook com accounts also. What I figured: Hotmail com and Outlook com just make you log into the web version of their service occasionally.
Maybe they don't like people using their free email service without occasionally seeing their web ads? This happened to both a hotmail and a outlook account that were semi dormant, and were only used via Mac Mail, not logged into via web browser in months. All my correct setting resulted in errors similar to your complaint. Then I logged into the web version, it accepted my known good credentials, I restarted Mac Mail, and voila, it suddenly started working again. I suspect their is some sort of cookie, or MS just sneakily forces you to visit the web version of their email service occasionally in exchange for active free web mail service via an email client app. So I just make sure I log into the web browser version of those email accounts about once per month. But I could be wrong, and just paranoid about MS's behavior.
I've been having the exact same problem. I'm glad I found this thread because it reassured me that other people have had the same problem and were able to fix it, however I've had no such luck. Apple Footer. This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums.
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